AMI are Northern Ireland’s leading IT & Electrical Disposal Specialist. The business was established to provide a full service covering all areas of IT & Electrical Disposal.
AMI approached EG Information Consulting about developing a web-based intranet system to replace their current work scheduling and processing system.

The Business Requirement

Provide a combined system which could effectively manage all aspects of item processing including:

• Effective customer and site management.
• The ability to create jobs with any number of collections.
• A quotation system to issue quotes to potential customers.
• Scheduling of collections and the ability to view schedules.
• Automatic pricing calculations and currency conversions (Sterling to Euros and vice versa)
• Dynamic production of official documents directly from the system in MS Office format.

Increase worker efficiency when processing items:
 

• Reduced data entry time.
• Remove duplication of data – duplicate sites, duplicate item makes and models.
• Accurate calculation weight of items processed.
• Incorporation of handheld PDA’s to allow mobile working within the warehouse.

Data import from third party system.

• Integration of XML based reports containing detailed computer information.
• Improved stock control:
• Accurate stock count.
• Ability to search stock effectively.
• Management of the disposal of items, including:
• Recycled items
• Resold items

Easy on-screen access to job summary information for management.

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The Delivery

At the beginning of the project, EG Information Consulting conducted workshops with the client project team and followed this by spending some time on the shop floor getting to know the business processes, so that the process could be streamlined and performed online in much more effective way.

There were a few iterations of a functional document to ensure every part of the complicated process was catered for and AMI were comfortable with our understanding of the process.

A technical document was also created – detailing every field of the application to allow a developer to code it. There were regular meetings throughout the development to update AMI so they could see the system being built.
The system was deployed after rigorous testing, during the deployment and first few days of use, EG Information Consulting were on hand in case of any problems! But we weren’t needed.

Phase 2 is already being planned, a Management Information System, which will create a reporting function from all the data collated, to improve efficiency even further.

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The Result

AMI has benefited substantially from the implementation of the Collection system.

Here are just a few of the benefits:

• Increased staff efficiency.
• Automatic data imports have prevented possible user error.
• Users can access the system from any networked PC without need for an installation procedure.
• Accurate stock control for resell system.
• Improved customer and site management system improves efficiency of sales team.
• Pricing calculations are now fully automatic and need little or no user input.
• Mobile working using PDA’s enables users to quickly access organisational information from anywhere in the warehouse.